We sincerely appreciate your business and want you to have a pleasant business experience with us at Guana Equipment. It is our goal to do everything in our power to make your purchasing experience with us as simple and stress free as possible.
Before the Sale
It is in our best interest that prices remain as competitive as possible, as well as making sure we deliver great value to our customers. We constantly monitor our competition, review our offerings, and even have a price match guarantee in place so you can be sure you are getting the best pricing available. If you have any questions about pricing or value added services please feel free to contact us.
During the Sale
We sell only the first quality products from established manufacturers who generally back their products with strong warranties and service. We sell only new products – no refurbished items, no open-box items, no used items – everything is BRAND NEW. In addition to offering great products, we remain available by telephone, live chat, or email to help make sure you have everything you need to make an educated buying decision.
After the Sale
We process orders right away and keep you updated on the status of each every step of the way. You can contact us during regular business hours and may rest assured that we will process and ship orders using the most effective means available to us. We remain available after the sale for support, guidance, and to help you with other issues unforeseen or otherwise.