Safe & Secure Shopping & Checkout At Guana Equipment

At Guana Equipment we care about our customers and their safety.

Rest assured that your personal and credit card information is safe with us. We utilize a firewall and also protect all transactions using Secure Sockets Layer (or SSL, sometimes referred to as a secure certificate), which is an encryption technology that works with Netscape, Microsoft Internet Explorer, and AOL browsers. This ensures that only we can view your personal information.

You know how a lot of people are scared of flying, even though it's statistically safer than driving? The same paradox exists for online credit card use versus traditional credit card use.

Online purchases are statistically safer than using your credit card at a restaurant or department store. Technical experts state that online purchases are far safer than traditional credit card transactions because the information is immediately encrypted into a scrambled message that can only be decrypted by an authorized computer.

Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, we will cover the liability for you up to $50.00.

We will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made at our site while using the secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting guidelines and procedures.


Has my order been accepted? You will receive an order confirmation at the email address you provided on our page almost instantly after your purchase has been approved.
The purchase did not go through, has my money been taken anyway?  There may rarely be made a reservation on your bank account if an error occurred during the payment. In this case, the amount will be released within 1-5 business days. Feel free to contact us if you have any questions:
What payment methods do you accept?
  • Credit card payments
  • PayPal
  • Google Pay
  • Apple Pay
When will the money be deducted from my account? We will not deduct the amount from your account before the goods depart from Guana Equipment's warehouse.
Does anybody get access to my payment information? The account information you enter when purchasing products is sent directly in encrypted form (SSL), and only you and the Payment Service Provider have access to this information. Thus, no one else sees or stores the information about you.